Salesforce Technical Architect / AI-enabled platforms

Architecting what’s
next.

Hi, I’m Chhavi — a Salesforce Technical Architect with 15+ years of experience designing scalable platforms, integrating enterprise systems, and leading teams through complex delivery.

Professional headshot of Chhavi Gupta

Salesforce Technical Architect

A little about me

Complex systems deserve clear architecture.

I’m a technology leader currently working as a Vice President at Goldman Sachs, with 15+ years of experience delivering Salesforce solutions across financial services, exchange technology, and enterprise consulting.

My work spans enterprise Salesforce architecture, integration strategy, data migration, application engineering, and global delivery leadership. I apply Salesforce AI and Copilot across prompt and workflow engineering, retrieval-grounded experiences, agentic automation, and integration design—pairing intelligent delivery with human-in-the-loop controls, responsible AI guardrails, data governance, security, and observability for enterprise-scale platforms.

More about me ↗

Credentials

Certified to
build with depth.

01 — 06

Salesforce App Builder

Certified credential

Salesforce Administrator

ADM201 certified

Sales Cloud Consultant

Certified credential

Platform Developer I

Certified credential

Service Cloud Consultant

Certified credential

☕

Sun Certified Programmer

Java 2 Platform, SE 6.0

Architecture capabilities

Built for the
whole system.

01 — 06
01

Enterprise Salesforce architecture

Solution blueprints, platform strategy, design patterns, technical roadmaps, and decisions that hold up as organizations grow.

02

Integration and API architecture

Reliable, secure connections across Salesforce, enterprise applications, APIs, events, and data services.

03

Data, security, and scale

Data modeling, access and sharing, identity, governance, large data volumes, performance, and operational resilience.

04

DevOps and delivery governance

Lifecycle design, CI/CD, release quality, testing strategy, technical risk management, and sustainable engineering practices.

05

AI-enabled Salesforce delivery

Copilot-assisted architecture, prompt and workflow engineering, retrieval-grounded experiences, agentic automation, and responsible AI guardrails for scalable CRM delivery.

06

Technical leadership and communication

Leading distributed teams, facilitating architecture trade-offs, and translating complex technology into decisions executives can act on.

Architecture focus

Platforms built to scale.

01 — 03
01

Goldman Sachs · Current

Global Salesforce architecture

↗

Leading end-to-end Salesforce solutions for Private Wealth Management, from global stakeholder discovery and design through estimation, delivery, release, and production support.

02

Data and integration

Millions of records, safer migrations

↗

Using Informatica and Salesforce event monitoring for high-volume data processing, Shield-related work, activity conversion, compliance needs, and documented migration strategy.

03

NYSE · Accenture

Salesforce modernization

↗

Delivered Sales Cloud implementations, ORMB integration, product selection, Lightning modernization, communities, Apex, Visualforce, workflows, and complex automation.

Experience & education

A path built
with intention.

Jun 2019 — Now

Vice President — Goldman Sachs Services LLC

Salesforce Tech Lead and Lead Architect for a global team, owning solution design, estimation, delivery timelines, releases, code quality, data migration, and stakeholder alignment.

Jun 2017 — May 2019

Senior Salesforce Developer — New York Stock Exchange

Delivered Sales Cloud initiatives including ORMB integration, IDC merge, Project Dyson, product selection, billing order processes, Lightning modernization, and governor-limit remediation.

Aug 2011 — Jun 2017

Senior Software Engineer — Accenture

Supported Salesforce programs for American Express, Solvay, Nufarm, and Wellington across configuration, Apex, Visualforce, Communities, data modeling, automation, and user-story delivery.

Education

Master and Bachelor of Computer Application

International Institute of Professional Studies, DAVV, Indore · 9.45 CGPA in MCA and 9.28 CGPA in BCA.

Have a question or an opportunity?

Let’s make something
meaningful.

chhavigup88@gmail.com ↗